Based on the high correlation of technologies and systems, the group concluded that an employee with a base understanding of smart technology could efficiently transfer from sector to sector by learning how smart technology and systems manifest themselves in the individual sector’s base systems. As an example, if a technician understands how smart sensors, programmable controllers, computer networks, data collectors and data analytics function in finishing, by learning a bit about medical monitoring equipment that same person could transfer to a career in healthcare. The first conclusion of the group was that there is a high degree of similarity in how smart technology is disrupting their individual businesses. They all see the effects of smart sensors and smart devices, utilize some form of a control system (programmable logic controllers, or PLC’s, in finishing), use computers and networks, utilize some form of a customer relationship management software (CRM), use lean and continuous improvement practices (such as Kaizen), have an employee safety program, have a standardized quality system (ISO for finishing), have an integrated management system (what we call ERP or MRP), use some form of data analytics for reliability (in finishing we call it predictive analytics) and so on.
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